Why a working battery may wait
It is already full—or saving some energy
It may stop charging when full, or hold a set amount in reserve.
The home is using the available solar
Many systems power the home first, then send what's left to the battery.
Its current plan says to wait
A time set in the battery app, your electricity company or another service may be in control.
The home needs more power right now
The grid covers whatever the battery can't supply at once.
What to look at in the app
- The battery percentage and whether it says charging, waiting or supplying the home.
- The time of day and whether the same pattern happens regularly.
- Any charging times or saved-energy level already set.
- Whether your electricity company or another app currently controls the battery.
- Any fault message shown by the GoodWe app.
If the system itself is not working
Use the support that came with your battery. Sundime is not a repair
or fault-diagnosis service.
Can Sundime help?
Sundime may help when the GoodWe system works but its daily timing doesn't suit the home's prices, expected solar or routine. It makes a fresh plan each day instead of fixed times you keep changing.