A simple first check
- Look at the battery app: note any message or fault code shown there.
- Check the timing: does the same thing happen at roughly the same time each day?
- Check the battery level: it may be saving a set amount of power for later.
- Check who is in control: your electricity company or another battery service may be changing its behaviour.
- Still not sure: keep the screenshots and use the support that came with your battery.
What to note in the app
- The time and battery percentage.
- Whether the battery is charging, waiting or supplying the home.
- Any message shown by the battery manufacturer's app.
- Whether your electricity company or another service can control the battery.
- Whether the pattern repeats on other days.
Where Sundime fits
For a working battery whose daily plan no longer suits the home's prices, solar or routine. Not a repair or fault-diagnosis service.